For retail cutsomers, if you item is defective in any way we will replace it or refund your purchase within 60 days of the purchase date. We accept returns for other reasons (like style chouces) within two weeks of the order date. All shipments come with return instructions.
We offer basic shipping as well as 2 day. We use a mix of US postal and UPS depending on what the best option is. We generaly get the box in the mail no more than one working day after you place the order